Helpdesk team logging maintenance calls

Helpdesk

One helpdesk for every trade.

Call 0800 368 9954 or email enquiries@tecs-uk.com, Monday to Friday 8am to 5pm. Every job, from a dripping tap to a plant room, is logged, scheduled and reported.

Helpdesk

NO JOB
TOO SMALL.

You don’t need a contract to use TECS. Smaller businesses call us for a single boiler service, a fixed wire test or an air conditioning repair. Same engineers, same helpdesk, same records.

One number, one email

0800 368 9954 and enquiries@tecs-uk.com reach the same helpdesk.

Raise a job

Every job logged

Each job gets a reference, a priority and a scheduled date you can track.

Raise a job

Priorities agreed

Emergency, urgent and routine response times agreed with you up front.

Raise a job

Reported and closed

Photos, certificates and a job report on completion, with quotes for anything extra.

Raise a job

Commercial plant room pipework

How it works

Four steps from
call to completion.

Step 01

Call or email

Call 0800 368 9954 or email enquiries@tecs-uk.com, Monday to Friday, 8am to 5pm.

What you get

One number for mechanical, electrical, fire and security.

No contract needed for smaller jobs.

Out-of-hours work planned in advance.

Have questions?

We’ve got answers.

Can’t find what you’re looking for? Call 0800 368 9954 or email enquiries@tecs-uk.com.

Which areas do you cover?

How do I raise a job?

What are the helpdesk hours?

How are jobs prioritised?

What happens when the job is done?

TECS helpdesk team member taking a call

Let’s keep your
building running.

Get in touch with our helpdesk about planned maintenance, repairs, compliance testing or a project.